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Regional Healthcare Leaders Exchange Best Practices in Patient Care Management at Inaugural Patient Care Asia 2013

Singapore, 4 December 2013 - Sphere Conferences, the conference arm of Singapore Press Holdings Limited (SPH), today organised the inaugural healthcare conference Patient Care Asia 2013, attended by over 200 international senior healthcare professionals from more than 40 hospitals. The event is held at the Marina Bay Sands Singapore from 3 to 5 December 2013.

Interest in the healthcare industry is growing rapidly, driving it to be a focal sector in Asia. Its rapid growth is attributed to the increased awareness of quality healthcare, growing middle class and more affluent consumers, and higher life expectancy. Frost and Sullivan figures showed that Singapore will increase its healthcare spending by 6 per cent annually to reach US$ 12.6 billion by 2015. With the new expectation for quality healthcare and improved patient experience, healthcare institutions will focus primarily on patient-centered care.

Patient Care Asia 2013 serves as a platform for international healthcare professionals to learn and develop strategies in creating more efficient operational systems, processes and technologies for patient care delivery. The conference focuses on patient safety, patient management, and patient experience, where healthcare leaders continue to enhance, excel and hone quality standards in healthcare delivery and patient care in Asia.

The key issues discussed at the conference include:

  • Patient as the central figure
  • Challenges in healthcare today
  • Exploring new models of patient care through technology
  • Patient-centered marketing strategies
  • Innovative patient flow processes and technologies
  • New approaches to improving patient safety
  • New care delivery models for effective and efficient healthcare
  • Healthcare and customer integration and engagement

Several key industry experts and renowned leaders from local and overseas healthcare institutions spoke and shared their insights at the event:

  • Dr. Dilshaad Ali bin Abas Ali, Group CEO, Asia Medical Group, Vietnam
  • Prof. Philip Choo, CEO, Tan Tock Seng Hospital, Singapore and Deputy Group CEO of Regional Health, National Healthcare Group, Singapore
  • Dr. Lee Chien Earn, CEO, Changi General Hospital, Singapore
  • Mr. Vishal Bali, Group CEO, font face="Arial">Fortis Healthcare Global, India
  • Dr. Chong Su Lin, CEO, Prince Court Medical Centre, Malaysia
  • Dr. Nipit Piravej, CEO, Bangkok Healthcare, Thailand
  • Ms. Linda Burgoyne, Deputy CEO, Matilda International Hospital, Hong Kong
  • Mr. Michael Wong, CEO, Pantai Hospital Ayer Keroh, Malaysia

Prof. Philip Choo, Chief Executive Officer of Tan Tock Seng Hospital, Singapore, said: “Technological advancements, globalisation, policy shifts as well as demographic transformations mean we need to move from legacy models of care rooted in a hospital-centric approach to integrate hospitals and major healthcare service providers in a robust network. Only then can we deal with tomorrow’s healthcare issues effectively in a smart, synergistic and, at the same time, more caring and empathetic way.”

Mr. Phua Tien Beng, Chief Operating Officer of Gleneagles Hospital, Singapore, said: “Patient-centered care is key to patient satisfaction. However, it cannot be bought with money or learnt from books, it requires close partnership with patients and relentless pursuit.”

One of the highlights of Patient Care Asia 2013 is the patient’s perspective segment, featuring Mr. Andrew Fiu, the author of “Purple Heart”, a memoir detailing his years of stay in a hospital. As a patient with six open heart surgeries, he shared his experiences and thoughts on ways that healthcare organisations and medical personnel could make a tremendous difference to the wellbeing of patients under their care.

Ms. Patricia Cheong, General Manager of Sphere Conferences, said: “The sheer scale of developing economies in Asia has turned global healthcare leaders’ attention to the provision of quality medical services and patient-oriented care. Singapore has been developing as a medical hub in Asia, providing quality medical expertise and healthcare services in the region. through implementation of modern and digitised medical facilities and healthcare systems to meet the increasing healthcare demand. With engaging panel discussions and successful case studies, Patient Care Asia 2013 provides the perfect platform for healthcare service leaders to exchange ideas and collaborate in achieving greater excellence in healthcare delivery.”

For a complete list of speakers and detailed agenda for the event, visit

Issued by Singapore Press Holdings Ltd
Co. Registration. No. 198402868E
For more information, please contact:

Ms. Zhu Jiahui
Marketing Executive 
Sphere Conferences
6848 5378

Ms. Vanni Cheong
Assistant Manager
Corporate Communications & CSR
Singapore Press Holdings Limited
Tel: 6319 1553


About Sphere Conferences

Sphere Conferences, a conference arm of Singapore Press Holdings, produces conferences that are of the highest quality bringing inspiration, innovation and value to customers. Sphere’s purpose is to empower customers with big and fresh ideas and lasting relationships that will enable them to excel in their chosen markets, by providing unique networking and learning platforms whereby they can learn, network and do business.

For more information, please visit

About Singapore Press Holdings Ltd

Incorporated in 1984, main board-listed Singapore Press Holdings Ltd (SPH) is Southeast Asia’s leading media organisation, engaging minds and enriching lives across multiple languages and platforms.

Newspapers, Magazines and Book Publishing 
SPH has 19 titles licensed under the Newspaper Printing and Presses Act, of which nine are daily newspapers across four languages. On an average day, 3.05 million individuals or 76 per cent of people above 15 years old, read one of SPH's news publications. SPH also publishes and produces more than 100 magazine titles in Singapore and the region, covering a broad range of interests from lifestyle to information technology. SPH's subsidiaries, Straits Times Press and Focus Publishing, produce quality books and periodicals in English and Chinese.

Internet and Mobile
Beyond print, the Internet editions of SPH newspapers enjoy over 300 million page views with 20 million unique visitors every month. Apart from AsiaOne, SPH’s online and new media initiatives include ST701, the leading online marketplace for jobs (STJobs), property (STProperty), cars (STCars) and general classifieds (STClassifieds); Stomp, and The Straits Times RazorTV. SPH also launched The Straits Times’ iPad and enhanced iPhone applications, an Android smartphone application and The Business Times’ iPhone application. SPH’s Chinese flagship newspaper Lianhe Zaobao has also launched its digital editions which include a web application, as well as online and PDF versions.

In the radio business, SPH UnionWorks Pte Ltd operates entertainment stations UFM 100.3 in Mandarin, as well as Kiss92 and HOT FM91.3 in English. SPH has a 20 per cent stake in MediaCorp TV Holdings Pte Ltd, which operates free-to-air channels 5, 8 and U, and a 40 per cent stake in MediaCorp Press Limited, which publishes the free newspaper, Today. 

Events and Out-of-Home Advertising

SPH’s events arm Sphere Exhibits organises innovative consumer and trade events and exhibitions as well as large scale conferences in Singapore and the region. In addition, SPH has ventured into out-of-home (OOH) advertising through its digital out-of-home platform SPHMBO. 


SPH REIT is a Singapore-based REIT established principally to invest, directly or indirectly, in a portfolio of income-producing real estate which is used primarily for retail purposes in Asia-Pacific, as well as real estate-related assets. SPH REIT is managed by SPH REIT Management Pte. Ltd., which is a wholly-owned subsidiary of Singapore Press Holdings Limited. 

The initial portfolio of SPH REIT comprises the following two high quality and well located commercial properties in Singapore:

Paragon, a premier upscale retail mall and medical suite/office property, well known for its upscale mall housing many luxury brands, located in the heart of Orchard Road; and
The Clementi Mall, a mid-market suburban mall located in the centre of Clementi town, an established residential estate in the west of Singapore. 

The Seletar Mall is SPH's latest retail development and is expected to open at the end of 2014. This property is a potential asset to be injected into SPH REIT. SPH’s wholly-owned subsidiary, Times Development Pte Ltd, also developed a 43-storey upmarket residential condominium, Sky@eleven, at Thomson Road. 

For more information, please visit