Print Platform Terms & Conditions

Updated as of 1 June 2023

DEFINITIONS AND INTERPRETATION
1. In these Advertising Terms and Conditions (these “Conditions”), the following words and terms shall have the following meanings unless the context otherwise requires.
  “Amendment” means any proposed amendment or revision of any Insertion submitted to SPH for publication.
  “Cancellation” means the cancellation of any Reservation (including a Fall-Back Reservation).
  “Cancellation Deadline” in relation to any Cancellation means the time stipulated in the Cancellation Deadline Notice current or applicable at the time when the Cancellation is submitted to SPH as the time by which that Cancellation must be submitted to SPH.
  “Cancellation Deadline Notice” in relation to any Cancellation means the notice of SPH to the Advertiser or any Agency specifying the time by which Cancellation(s) must be submitted to SPH.
  “Copy Deadline” in relation to any Insertion or Amendment means the time stipulated in the Copy Deadline Notice current or applicable at the time when that Insertion or Amendment is submitted to SPH as the time by which a copy of that Insertion or Amendment must be submitted to SPH.
  “Copy Deadline Notice” in relation to any Insertion or Amendment means the Notice of SPH to the Advertiser or Agency specifying the time by which a copy thereof must be submitted to SPH for the purpose of publication.
  “Copy Deadline Surcharge Notice” means the notice of SPH to the Advertiser or any Agency setting out the amount of surcharge(s) for failure of the Advertiser to meet the Copy Deadline in relation to any Insertion or Amendment.
  “Designated Address” means, in relation to any Cancellation or any copy of any Insertion or Amendment to be submitted by the Advertiser to SPH, the address designated by SPH for the submission of the same to SPH.
  “General Terms and Conditions” mean the Advertising Terms and Conditions.
  “Insertion” means any display, supplement, feature, recruitment, notices or classifieds advertisement with respect to the Advertiser and/or the Advertiser’s business, operations, products and/or services.
  “Photograph” shall include drawing, chart, graph and other artwork.
  “Publication” means any of the publication (including online, mobile and internet editions) of SPH.
  “Reservation” means a reservation of space in any edition of any Publication for the publication of an Insertion in such edition.
  “Scheduled Insertion Date” in relation to any Insertion means the date of the edition of a Publication specified by the Advertiser for publication of that Insertion provided that where any edition is published with respect to any period and does not bear any specific date, the Scheduled Insertion Date shall be the first day of that period.
  “Specified Budget” means the amount stated in any Advertising Contract as the ‘Specified Budget’.
  “Specified Period” means the period stated in any Advertising Contract as the ‘Specified Period’
  “Specified Rate” in relation to the publication of any Insertion in any Publication means SPH’s rate, subject to Goods & Services Tax (GST), for the publication of that Insertion in that Publication current or applicable at the time when such Insertion is published.
  “SPH Site” means any website owned and operated by SPH and its related entities, affiliates and subsidiaries.
  “Period Contract” means the period contract as it relates to a classifieds advertisement pursuant to Condition 9 hereof.
2. Unless the context otherwise requires or permits, references to a singular number or entity shall include references to the plural number or entity and vice versa; and words denoting any gender shall include all genders.
3. Unless otherwise defined in these Conditions, capitalised terms and expressions used in these Conditions shall have the same meaning as is given to those terms and expressions in the General Terms and Conditions.
4. The expression “person” means any individual, corporation, partnership, association, limited liability company, trust, governmental or quasi-governmental authority or body or other entity or organisation.
5. The headings to these Conditions are to facilitate references and shall not affect or influence in any way the construction of any of these Conditions.
6. These Conditions hereby incorporate by reference the terms of the Advertising Contract, the General Terms and Conditions and any other applicable Platform T&Cs. In the event of any inconsistency among the terms in the Advertising Contract, the General Terms and Conditions, these Conditions and any other applicable Platform T&Cs, then the terms in the Advertising Contract will prevail over the terms in all other such documents; and the terms in these Conditions will prevail over the terms in any other applicable Platform T&Cs and the General Terms and Conditions.
RESERVATIONS/CONFIRMATION OF RESERVATIONS
1. All Reservations shall be made only by the Advertiser itself or through an Agency.
2. Each Reservation shall specify the date of publication of the Insertion, the Publication in which the Insertion is to be published, the size and colour of the Insertion and the page or position in the Publication where the Insertion is to be published. SPH may, at its absolute discretion, allow an Advertiser to be put on a waiting list for a “Stand-By Reservation” (for a certain date of publication, page, size, position and/or other variable, etc.) which is unavailable at the moment, while also assigning the Advertiser a “Fall-Back Reservation”. In the event that the Advertiser is not allocated the Stand-By Reservation by SPH, the Fall-Back Reservation shall for all intents and purposes be the Advertiser’s Reservation. In the event that the Advertiser is allocated the Stand-By Reservation by SPH, this shall for all intents and purposes be the Advertiser’s Reservation upon the said allocation.
3. Nothing in any Advertising Contract shall be construed to impose upon SPH any obligation to accept any Reservation.
4. SPH shall have no obligation whatsoever in respect of any Reservation which SPH before the Copy Deadline for that Reservation notifies the Advertiser or its Agency that it is unable to accept or act upon.
5. Any Reservation made shall not be revised or amended in any way by the Advertiser or the Agency on behalf of the Advertiser except with the prior written consent of SPH or in accordance with Condition 7.1. No Reservation shall be cancelled or withdrawn except in accordance with the terms of any Advertising Contract or with the prior written consent of SPH.
6. Where Reservations are made for Advertisements to appear on a specified date (limited only to display advertisements and appointments and notices booked out of the appointments and notices section of all newspapers) the Advertiser must confirm the booking:
  - within seven (7) working days from the date of Reservation if the insertion date is more than fifteen (15) days from the date of Reservation;
  - within three (3) working days from the date of Reservation if the insertion date is less than fifteen (15) working days;
  - by the end of the day when the Reservation is made if the insertion date is five (5) working days or less from the date of Reservation.
    
    If the confirmation is not made on time, the Reservation shall be cancelled, and where applicable, deleted from the advertising booking system(s) utilised by SPH and SPH shall have the full right to deal with the space that is the subject of the Reservation.
CANCELLATION
1. In the event that the Advertiser wishes to effect a Cancellation (which, for the avoidance of doubt, includes the Cancellation of a Fall-Back Reservation), the Advertiser shall submit to SPH at the Designated Address a written request therefore by the Cancellation Deadline, provided always that the Advertiser shall not be entitled to cancel any Reservation for Insertions that SPH has designated as non-cancellable due to the position of the Insertion or otherwise.
2. In the event that the Advertiser fails to meet the Cancellation Deadline in relation to any Cancellation, SPH shall be entitled, at SPH’s discretion, to ignore the Cancellation entirely or with respect to any part thereof.
3. In the event that any Cancellation is received after the Cancellation Deadline and acted upon by SPH, SPH shall be entitled to charge the Advertiser a cancellation charge determined as follows:
  - where the notice of cancellation is received by SPH more than two (2) clear Business Days before the publication date of the Insertion, the cancellation charge shall be the amount which is greater of:
    - the sum equal to twenty-five percent (25%) of the total sum which would have been payable by the Advertiser to SPH under any Advertising Contract for the publication of the Insertion to which the Cancellation relates, and
    - sum of Singapore Dollars Five Hundred only (S$500), and
  - where the notice of Cancellation is received by SPH less than or on the date two (2) Business Days before the publication date of the Insertion, the cancellation charge shall be the amount equal to the total sum which would have been payable by the Advertiser to SPH under any Advertising Contract for the publication of the Insertion to which the Cancellation relates.
4. SPH shall be entitled to revise and amend from time to time the contents of any Cancellation Deadline Notice by giving notice thereof to any Agency or the Advertiser.
5. In the event that the Advertiser attempts to effect a Cancellation of any Reservation for Insertions that SPH has designated as non-cancellable, SPH shall be entitled to charge the Advertiser a cancellation charge equal to the total sum which would have been payable by the Advertiser to SPH under any Advertising Contract for the publication of the Insertion to which the Cancellation relates, and SPH shall also be entitled, at SPH’s discretion to either ignore the said Cancellation or act on the said Cancellation.
COPY DEADLINES AND INSERTIONS
1. The Advertisers shall submit to SPH at the Designated Address a copy initialed by the Advertiser or an Agency: (a) of every insertion corresponding in every aspect to the Insertion intended to be published; and (b) of each Amendment setting out exactly the manner in which the Insertion to which the Amendment relates is proposed to be amended or revised by the Copy Deadline relating thereto unless the Reservation in respect thereof has been cancelled in accordance with the terms of the Advertising Contract.
2. SPH shall be entitled (but not obliged) to:
  - regard any initial appearing on any copy of any Insertion as the initial of the Advertiser or an Agency or the authorised representative of the Advertiser or Agency (as the case may be) in the absence of any indication to the contrary in such copy;
  - treat any copy of any Insertion submitted to SPH as corresponding in every aspect to the Insertion to be published; and
  - disregard and ignore any Amendment which does not set out exactly the manner in which the Insertion to which the Amendment relates is proposed to be revised.
3. In the event that the Advertiser fails to fully comply with Condition 4.1 by the Copy Deadline in relation to any Insertion, SPH shall be entitled to charge the Advertiser for the entire space reserved for that Insertion as if such Insertion had been published in its entirety in the edition of the Publication reserved by the Reservation for that Insertion notwithstanding that space or any part thereof may have been re-sold and/or otherwise used by SPH.
4. In the event that the Advertiser fails to fully comply with Condition 4.1 by the Copy Deadline in relation to any Amendment, SPH shall be entitled to ignore that Amendment and to publish the Insertion without that Amendment.
5. In the event that:
  - any Insertion is published in the Publication not with standing the failure of the Advertiser to fully comply with Condition 4.1 by the Copy Deadline with respect to that Insertion; or
  - any Insertion is published incorporating any Amendment notwithstanding the failure of the Advertiser to fully comply with Condition 4.1 by the Copy Deadline with respect to that Amendment, SPH shall be entitled to charge the advertiser a surcharge of the amount(s) in respect thereof stipulated in the Copy Deadline Surcharge Notice current or applicable at that time.
6. If in the opinion of SPH:
  - the publication of any Insertion or Amendment would by reason of any of the contents thereof (including any design, photograph, text or statement therein):
    - infringe the intellectual property or other rights of any person; or
    - constitute a libel of any person; or
    - offend public standards of, morality or decency; or
    - offend racial or religious sensitivities; or
    - violate any law in Singapore or any jurisdiction in which the same would be published; or
    - be contrary to any policies of SPH; and/or
  - any consent or approval required to be obtained for the publication of any Insertion or Amendment or the use of any design, photograph or material in any Insertion or Amendment has not been obtained; or
  - the copy of the Insertion or Amendment submitted to SPH has not been initialled by the Advertiser or an Agency, then SPH shall be entitled, at its absolute discretion, to:
    [A] refuse to accept any copy of any Insertion or Amendment and/or to publish any Insertion or Amendment;
    [B] require that the Advertiser make such revision or modification to the form and/or content of the Insertion or Amendment by a deadline specified by SPH before it publishes the Insertion or Amendment, with such revision or modification; and/or
    [C] edit, revise, re-arrange, amend or modify the form and/or content of the Insertion on its own accord and in such manner as it considers appropriate before it publishes the Insertion or Amendment.
7. In any case where SPH refuses to accept any copy of any Insertion or Amendment pursuant to Condition 4.6, SPH shall be entitled to cancel the Reservation with respect to the relevant Insertion at any time and decline to publish the same. In such an event, SPH shall be entitled to charge the Advertiser for the entire space reserved for that Insertion as if such Insertion had been published in its entirety in the edition of the Publication reserved by the Agency for that Insertion notwithstanding that that space or any part thereof may have been re-sold and/or otherwise used by SPH.
8. SPH reserves the right to insert the word “Advertisement” on any Insertion which contains any editorial format or editorial text, where appropriate.
9. SPH shall be entitled to revise and amend from time to time the contents of any Copy Deadline Notice and Copy Deadline Surcharge Notice by giving notice thereof to any Agency or the Advertiser.
REVOCATION OF DISCOUNT, PRIVILEGES AND CONCESSIONS
1. In the event that either:
  - the total number of the Insertions of the specifications set out in any Advertising Contract for which Reservations have been made during the Specified Period is less than the minimum number required in the Advertising Contract; or
  - the total revenue derived by SPH with respect to Insertions made during the Specified Period is less than the amount of the Specified Budget, then SPH shall be entitled to revoke all discounts, reductions, rebates, privileges and concessions granted for which SPH may have agreed to grant to the Advertiser with respect to Reservations effected and/or Insertions published during the Specified Period.
2. The revocation of all such discounts, reductions, rebates, privileges and concessions pursuant to Condition 5.1 shall be retroactive to the date of commencement of the Specified Period and the Advertiser shall pay SPH any and all amounts due to SPH as a consequence of such revocation within seven (7) days of the date of invoice or statement, notwithstanding that the Advertiser or any Agency may have been billed and/or may already have paid for those Insertions published during the Specified Period at the discounted or reduced rate(s) or may have been granted the rebates, privileges and concessions.
MEASUREMENT AND QUALITY
1. All Insertions must comply with the size and other specifications of SPH which may vary from time to time at SPH’s sole discretion. Insertion space will be measured in accordance with the ‘head to foot’ rule used by SPH.
2. All calculations of sizes are based on unit centimetre height by column width. All fractions of a centimetre will be treated as a full centimetre.
3. SPH shall be entitled to charge the Advertiser a fee for each of the following services at such rate or rates as SPH may determine from time to time: (a) translation of any Insertion; (b) the typesetting of any Insertion; and (c) the design or editing of any Insertion.
4. SPH shall not be responsible or liable for any deficiency in the quality of reproduction of any design or photograph in the publication of any Insertion in any Publication in the event that the designs, photographs and materials provided to SPH for the purpose do not meet the standards and requirements stipulated by SPH.
5. In the event that the Advertiser is dissatisfied with the production quality of any Insertion the Advertiser shall lodge a formal complaint with SPH within ten (10) days of publication, after which no complaint will be entertained. Advertiser shall include in such complaint details as SPH may require to assess the complaint including, without limitation, a full set of the Publication in which the Insertion was published.
RE-SCHEDULING, REPOSITIONING AND RE-PUBLICATION
1. The Advertiser may reschedule the Scheduled Insertion Date once with respect to any Insertion which is the subject of a Reservation provided that:
  - written notice thereof is given to SPH at Designated Address:
    - not less than seven (7) business days before the original Scheduled Insertion Date for a colour Insertion; and
    - not less than four (4) business days before the original Scheduled Insertion Date for a black and white Insertion;
  - the re-scheduled date shall not extend beyond forty-five (45) business days from the original Scheduled Insertion Date; and
  - where any Scheduled Insertion Date with respect to any Insertion has been re-scheduled under this Condition, the Reservation with respect to that Insertion shall subsequently not be cancellable by the Advertiser.
2. Not with standing that SPH may have accepted a Reservation with respect to any Insertion in any edition of any Publication, in the event that publication of that edition of the Publication is delayed or deferred, or ceases, for any reason whatsoever or in the event that SPH considers that it is impractical to publish the Insertion in that edition of the Publication or in any page of that edition and or of the size specified by the Advertiser given the prevailing constraints and/or any change of circumstances, SPH shall be entitled:
  - to postpone or re-schedule the publication of that Insertion and any such postponement or rescheduling shall not affect the obligations of the Advertiser to pay for the publication of the Insertion at the rate(s) applicable if that Insertion had been published on schedule;
  - to reposition any Insertion to another page or section of the Publication and/or
  - to publish the Insertion in an alternative publication belonging to SPH (including any internet edition of such alternative publication). Under no circumstances shall SPH be liable to the Advertiser for any liability, damages, losses, costs or expenses incurred by the Advertiser arising from or in connection with such postponement or re-scheduling of the publication or repositioning of any Insertion, or the publication of the Insertion in an alternative publication to SPH.
3. SPH may at its sole and absolute discretion and at no additional fees or charges to the Advertiser, reproduce, display and republish any Insertion (or part thereof) which has been published in a Publication, on any other Publications or on any SPH Sites (“Re-Publication”) pursuant to its rights under the General Terms and Conditions. Notwithstanding the foregoing, SPH reserves the right to impose any applicable fees or charges for any Re-Publication, if such Re-Publication is separately agreed to in writing between SPH and the Advertiser.
CLASSIFIEDS CONTRACTS
1. Period Contracts relate only to Classifieds advertisements.
  - A Period Contract is a contract of commitment for a three-month period and relates only to the Publication referred to. Contract discounts do not apply to joint edition advertisements which are charged at a lower “Joint Rate”. Advertisements committed under a Period Contract must fall under the same classification group. For example, a contract for property advertisements will only cover Advertisements within the property classifications.
  - Unless otherwise provided, a Classifieds contract will not terminate unless either party to the contract gives prior written notice. A Classifieds contract will comprise Period Contracts and the number of Insertions committed under each Period Contract (i.e. for each 3-month period) must be fulfilled accordingly, failing which a surcharge will be levied for the affected Period Contract. [In this provision, “Contract” shall mean a Period Contract or a Classifieds contract, as the case may be.]
  - For the avoidance of doubt, all Classifieds contracts and Period Contracts and Annual Contracts are not retroactive. Insertions placed before a Contract start date shall not qualify for Contract discounts or form part of the Contract commitment.
  - A Period Contract is only for the benefit of the Advertiser who is a party to the Contract and third parties shall not benefit from the Contract. Only the name of the Advertiser who is a party to the Contract may appear on the advertisement.
  - Discounts will be accruable and given upfront for each period term in accordance with the number of actual insertions. The scale of discounts would be accorded based on a specific number of actual insertions for a specified period. In the event that the specified number of placements are not fulfilled by the Advertiser within the said period, then the specified discount shall not apply to insertions for the entire contract period (and SPH shall have the right to claim from the Advertiser an amount equivalent to such specified discount) and insertions shall be charged at the rate(s) as specified in the Advertising Contract. For the avoidance of doubt, the Advertiser will not be entitled to a higher discount should the Advertiser make a higher number of insertions than originally agreed.
JOINT RATES
1. Any Advertiser intending to submit an Insertion in more than one Publication in order to qualify for special rates shall notify SPH at the time of the making of the booking.
2. SPH shall, in addition to the terms set out herein, have the right to specify the terms and conditions in relation to the joint rates provided always that the Insertion in each publication shall be of the same brand and product. Different models of the same product and brand are allowed.
3. Unless otherwise approved by SPH in writing, the size of the Insertions for the joint rate insertions must be identical.
4. All joint rate insertions must be published within seven (7) days of each other.
5. All Insertions for joint rates must be of a minimum size of 20 column cm (unless the Insertions are to be published in the Classifieds sections of any Publication).

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